Shipping Information
- We do not charge handling or restocking fees for normal returns.
- Most items only ship to the 48 contiguous states at this time. Some items may be shipped internationally, please refer to the "shipping information" tab on the specific product page.
- Orders are processed Monday through Friday. Orders do not ship on Saturday or Sunday.
- ShowPlace Direct is not responsible for items once they ship. We will issue replacements for items lost or damaged during shipment, however, we are not responsible for the damage and/or delayed shipping time.
- Free Shipping & Flat Rate Shipping applies to ground shipping only.
- Expedited Shipping on free shipping and flat rate items: If you would like expedited shipping, please send an email to sales@showplacedirect.com to verify the shipping can be upgraded. You will be billed the additional shipping charges at the time your order ships.
- Expedited shipping does not change the time it takes to process the order and prepare for shipping, it only expedites the actual shipping time.
- Orders cannot be cancelled after an item ships. If a delivery is refused, you will be charged for all relating shipping costs plus a 30% restocking fee.
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