Shipping Information

• We do not charge handling or restocking fees for normal returns.


• Most items only ship to the 48 contiguous states at this time.  Some items may be shipped internationally, please refer to the "shipping information" tab on the specific product page.


• Orders are processed Monday through Friday. Orders do not ship on Saturday or Sunday.


• ShowPlace Direct is not responsible for items once they ship. We will issue replacements for items lost or damaged during shipment, however, we are not responsible for the damage and/or delayed shipping time.


• Free Shipping & Flat Rate Shipping applies to ground shipping only.


• Expedited Shipping on free shipping and flat rate items: If you would like expedited shipping, please send an email to sales@showplacedirect.com to verify the shipping can be upgraded. You will be billed the additional shipping charges at the time your order ships.


• Expedited shipping does not change the time it takes to process the order and prepare for shipping, it only expedites the actual shipping time.


• Orders cannot be cancelled after an item ships.  If a delivery is refused, you will be charged for all relating shipping costs plus a 30% restocking fee.